Millions of Drivers Could Receive Compensation for Car Finance Misdeals
In a landmark move, the Financial Conduct Authority (FCA) has confirmed that 12.1 million car finance agreements are eligible for compensation, potentially benefiting millions of drivers affected by the car finance scandal. The redress scheme, which has been devised to address unfair charges and misdeals, could see firms pay a total of £7.5 billion, with each driver receiving an average of £829.
The scheme is expected to be a lifeline for drivers struggling amidst the ongoing cost of living crisis, with FCA CEO Nikhil Rathi describing the compensation as “proportionate” and beneficial for consumers. Without such a scheme, the cost of resolving the issue could have added £6 billion more to firms’ liabilities, further compounding market concerns.
What Does the Scheme Cover?
The FCA’s redress scheme applies to car finance agreements taken out between April 6, 2007, and November 1, 2024. However, agreements made before 2007 will need to be dealt with through the Financial Ombudsman Service, a process that may result in delays and higher costs for consumers.
The scheme is divided into two parts: agreements made between April 6, 2007, and March 31, 2014, and those between April 1, 2014, and November 1, 2024. This split ensures that agreements made after 2014 are not delayed due to potential legal challenges.

Eligibility for Compensation
Drivers will be eligible for compensation if they were not properly informed about at least one of three specific arrangements between lenders and brokers. These arrangements include discretionary commission arrangements (DCA), high commission agreements, and exclusive or preferential contractual ties.
However, there are certain exceptions to the scheme, including cases where the commission was low, or if lenders can prove that the consumer did not suffer any loss as a result of the arrangements.
How and When Will Compensation Be Paid?
The FCA has emphasized that there is no reason why lenders cannot begin issuing compensation immediately. However, given the complexities of the scheme, it is more likely that compensation will start flowing gradually, with most cases expected to be settled by the beginning of 2028.

In the meantime, the FCA has been working to ensure that compensation is calculated fairly, and the compensation process will consider both the scale of harm done and the legal framework set by the Supreme Court ruling in August last year.
This redress scheme is a significant step toward holding car finance companies accountable and providing financial relief to millions of affected drivers across the UK.


